
war
Aug 25, 06:18 PM
Apple support for me has been nothing but great. This year my household has bought an intel iMac and a macbook. Being revision A I was expecting some sort of problems with them at some point and the problems did come. First I had some serious video problems on the iMac. So, I made an appt using Concierge and it was right on time. So, the genius looked at the problem and in ten mintues told me I needed to have the logic board replaced. So, I left it at the store and picked it up 2 days later. I wasn't glad that I had problems with the mac but their support was great.
Now the macbook was having the dreaded problem of turning off at random times. This one was a bit more tricky. I made my appt just as I did for the iMac and saw the genius. She had to replicate the problem of it turning off at random before she could put it into their system in order to be fixed. Thankfully it turned off within a couple of minutes so she put in the request to have the logic board replaced. However, it took 4 days this time to get it fixed. While I would have loved to have had it fixed in the same time it took to fix the iMac I realized that just wasn't in the cards. It has been fine ever since. Although, a few weeks later the battery started to buldge but they replaced it right away and we were only at the genius bar for around 15 minutes to get a new battery.
After hearing the horror story of my best friend trying to get his Dell fixed I was certainly happy about my experience with Apple. (as far as the dell story goes he still doesn't have it replaced because Dell lost his notebook after he sent it back to them and they are trying to tell him that it was somehow his fault) The people at the genius bar were excellent with good customer service skills. While I realize that some have had experiences that weren't quite as good I thought I would point out that some of our experiences with Apple support have been excellent.
Now the macbook was having the dreaded problem of turning off at random times. This one was a bit more tricky. I made my appt just as I did for the iMac and saw the genius. She had to replicate the problem of it turning off at random before she could put it into their system in order to be fixed. Thankfully it turned off within a couple of minutes so she put in the request to have the logic board replaced. However, it took 4 days this time to get it fixed. While I would have loved to have had it fixed in the same time it took to fix the iMac I realized that just wasn't in the cards. It has been fine ever since. Although, a few weeks later the battery started to buldge but they replaced it right away and we were only at the genius bar for around 15 minutes to get a new battery.
After hearing the horror story of my best friend trying to get his Dell fixed I was certainly happy about my experience with Apple. (as far as the dell story goes he still doesn't have it replaced because Dell lost his notebook after he sent it back to them and they are trying to tell him that it was somehow his fault) The people at the genius bar were excellent with good customer service skills. While I realize that some have had experiences that weren't quite as good I thought I would point out that some of our experiences with Apple support have been excellent.

jholzner
Aug 7, 06:00 PM
Time Machine won't mean much when the HD fails. Back that azz up!
I keep reading stuff like this. I don't think Time Machine works with the reagular harddrive. You have to use it with an external drive.
I keep reading stuff like this. I don't think Time Machine works with the reagular harddrive. You have to use it with an external drive.

Multimedia
Aug 27, 04:03 PM
I really hope that they keep the option for a matte screen open when the upgraded MacBook Pros finally arrive.
I have been waiting a while now to upgrade to a MacBook Pro but have held off primarily as i would like to see if the enclosure gets a few nips and tucks a la Macbook!
The switchable HD bay would be awesome, and the magnetic latch and updated keyboard also would be nice but PLEASE DO NOT make glossy screen a standard on Pro notebooks!
I have a few friends who own PC laptops with glossy screens and all of them have keyboards imprinted on their screens! I cannot say from experience if this happens with the MacBooks but i'd rather not risk it....Closing A Laptop Without The Foam Barrier it ships with Or A Cloth Barrier Is Poor Maintenance. I would NEVER close my laptop without a barrier between the keyboard and the screen. I don't understand those who do. :rolleyes:
I still have the foam barrier and slipcase that came with my 3 year old PowerBook and always use them in addition to two iKlear (http://iKlear.com) cloth barriers on the keyboard as well as on the trackpad.
I have been waiting a while now to upgrade to a MacBook Pro but have held off primarily as i would like to see if the enclosure gets a few nips and tucks a la Macbook!
The switchable HD bay would be awesome, and the magnetic latch and updated keyboard also would be nice but PLEASE DO NOT make glossy screen a standard on Pro notebooks!
I have a few friends who own PC laptops with glossy screens and all of them have keyboards imprinted on their screens! I cannot say from experience if this happens with the MacBooks but i'd rather not risk it....Closing A Laptop Without The Foam Barrier it ships with Or A Cloth Barrier Is Poor Maintenance. I would NEVER close my laptop without a barrier between the keyboard and the screen. I don't understand those who do. :rolleyes:
I still have the foam barrier and slipcase that came with my 3 year old PowerBook and always use them in addition to two iKlear (http://iKlear.com) cloth barriers on the keyboard as well as on the trackpad.

bretm
Aug 16, 11:59 PM
I would have thought that the Final Cut Pro benchmark would have really blown away the G5 - not so much, right?
Awesome on FileMaker and I can't wait to see how this stuff runs Adobe PS Natively.
You're right. I'm extremely unimpressed that the fastest xeon only days old is actually slower mhz for mhz than a G5 that is pushing 4 year old technology. Really sad.
However it's bizarre that AE was actually faster under rosetta. I gotta think these tests were'nt very accurrate.
Awesome on FileMaker and I can't wait to see how this stuff runs Adobe PS Natively.
You're right. I'm extremely unimpressed that the fastest xeon only days old is actually slower mhz for mhz than a G5 that is pushing 4 year old technology. Really sad.
However it's bizarre that AE was actually faster under rosetta. I gotta think these tests were'nt very accurrate.

farmboy
Apr 6, 12:39 PM
Let me know when it can run CS5 (in a pinch) and I'm in
Until then, I'm waiting for a back-lit key board and a faster processor (yah, I know learn how to type, yada-yada. I've been at this long enough that if you could type you became a "typesetter")
Hot type or cold?
Until then, I'm waiting for a back-lit key board and a faster processor (yah, I know learn how to type, yada-yada. I've been at this long enough that if you could type you became a "typesetter")
Hot type or cold?

TripHop
Jun 18, 06:30 AM
He said they gave up and that corporate is just going to send out whatever allocation next week not based on any PIN numbers since most stores give-up trying to get them. :rolleyes:

n-abounds
Sep 19, 12:31 AM
-- How about some new textures for the case, such as brushed copper? I think that would look sharp.
The day Apple makes a copper computer is the day it goes out of business.
Seriously DONT GET THAT COMPUTER WET. Leave it inside if it's humid out...:D
I don't want my computer looking like the statue of liberty.
The day Apple makes a copper computer is the day it goes out of business.
Seriously DONT GET THAT COMPUTER WET. Leave it inside if it's humid out...:D
I don't want my computer looking like the statue of liberty.

Dr.Gargoyle
Aug 11, 03:30 PM
I don't get nearly as many dropped calls when switching between towers like I did when I used T-Mobile and Cingular.
You know as well as I do that has to do with the signal, not whether it is Code division or time division. If you claim differently, show me reputable references.
You know as well as I do that has to do with the signal, not whether it is Code division or time division. If you claim differently, show me reputable references.

BVeritas
Mar 31, 07:39 PM
As an Apple fanboy, I'm disappointed to post this, but Android will continue to win despite the huge fragmentation problem.
Unlike Windoze based computers, cell phone users expect to replace their phones minimally every two years. So for the most part these users just don't care whether the manufacturers bother to upgrade the OS or whether the few apps they've found need to be repurchased.
When they go shopping and see a brand new Android phone running a better OS with more apps than they had before, they will simply buy it. Especially since there will continue to be two for one offers and lots of competition.
Like Apple computers, iPhones will be superbly engineered, but that hasn't mattered in the computer arena and it won't matter in the cell phone arena.
BTW, I expect Apple to eventually command 20% of the world's computer, cell phone, and tablet market with 50% (or more) of the profits, so it's not like Apple won't be successful. It's like combining all of the luxury cars together under one manufacturer.
Unlike Windoze based computers, cell phone users expect to replace their phones minimally every two years. So for the most part these users just don't care whether the manufacturers bother to upgrade the OS or whether the few apps they've found need to be repurchased.
When they go shopping and see a brand new Android phone running a better OS with more apps than they had before, they will simply buy it. Especially since there will continue to be two for one offers and lots of competition.
Like Apple computers, iPhones will be superbly engineered, but that hasn't mattered in the computer arena and it won't matter in the cell phone arena.
BTW, I expect Apple to eventually command 20% of the world's computer, cell phone, and tablet market with 50% (or more) of the profits, so it's not like Apple won't be successful. It's like combining all of the luxury cars together under one manufacturer.

Reach
Sep 19, 12:05 PM
History has shown that having a product out sooner... doesn't mean you win the market.
Playstation?
The video game market is completely different, the analogy is just a stupid attempt at making people that think Apple should realease up-to-date hardware look stupid. Have fun at that, it didnt do much in convincing me that I should buy a CD when a C2D is just around the corner.
All you people trying to make us feel like complete morons for waiting and wanting a new (AND BETTER) chip, what's wrong with you?! Did you just buy a MBP and feel the need to piss on everyone that is about to get a beter machine than you? Or is it just PMS or some other hormonal condition?
Playstation?
The video game market is completely different, the analogy is just a stupid attempt at making people that think Apple should realease up-to-date hardware look stupid. Have fun at that, it didnt do much in convincing me that I should buy a CD when a C2D is just around the corner.
All you people trying to make us feel like complete morons for waiting and wanting a new (AND BETTER) chip, what's wrong with you?! Did you just buy a MBP and feel the need to piss on everyone that is about to get a beter machine than you? Or is it just PMS or some other hormonal condition?

MacBoobsPro
Jul 20, 09:40 AM
Well next time say what you mean. It makes more sense. ;)
I did but instead of saying core at the end I said processor :D Which is the same thing so i didnt think it would matter. :p
I did but instead of saying core at the end I said processor :D Which is the same thing so i didnt think it would matter. :p

DeathChill
Apr 19, 08:06 PM
Me, Urg, first caveman to make rock round! Michelin and Firestone steal idea!
I'm not a lawyer but I play one on the Internet. You have a bulletproof case; let's sue.
I'm not a lawyer but I play one on the Internet. You have a bulletproof case; let's sue.

kdarling
Apr 6, 02:32 PM
As was pointed out by a previous poster, iOS was developed for tablet use.
That's a common misreading of what Jobs said.
iOS was developed for the phone first, although its idea of using a touch UI was not.
As Jobs explained, there was a simple UI demo done on a touch device originally designed to be a keyboard input prototype. That demo gave him the idea to go all touch on the iPhone. That's what he meant by "the tablet came first".
Since we know that during summer/fall the first iPhone UI concepts were done using iPods with wheels, his touch "eureka" moment probably came in late with the UI demo almost certainly done under OSX.
According to all known histories, the actual creation of iOS didn't begin until 2006. Prior to that, some at Apple were still proposing using Linux for the phone OS.
That's a common misreading of what Jobs said.
iOS was developed for the phone first, although its idea of using a touch UI was not.
As Jobs explained, there was a simple UI demo done on a touch device originally designed to be a keyboard input prototype. That demo gave him the idea to go all touch on the iPhone. That's what he meant by "the tablet came first".
Since we know that during summer/fall the first iPhone UI concepts were done using iPods with wheels, his touch "eureka" moment probably came in late with the UI demo almost certainly done under OSX.
According to all known histories, the actual creation of iOS didn't begin until 2006. Prior to that, some at Apple were still proposing using Linux for the phone OS.

Amnak
Apr 7, 10:55 PM
Normally I'd call bs, but I got mine at Best Buy and my friend a former employ asked if they had any more, the said technically no but for him they'd "find" one. Thank god I got it from there for reward pointssss!

BoyBach
Nov 29, 06:30 AM
But do you really think a court will decide that way. Not likely, especially if it's a judge from the wealth maximisation school of thought.
It would be an interesting case, and yes, it is possible.
It would be an interesting case, and yes, it is possible.

Macnoviz
Jul 20, 08:23 AM
Would be a very long keynote too:
- release date of 10.5 revealed - possibly more stuff revealed
- new software (considerable update to iWork if the rumours are true)
- iMac/MacBook updates
- iPod/iTunes stuff
Strike:
- release date of 10.5 revealed - possibly more stuff revealed
Insert:
-release of 10.5
- release date of 10.5 revealed - possibly more stuff revealed
- new software (considerable update to iWork if the rumours are true)
- iMac/MacBook updates
- iPod/iTunes stuff
Strike:
- release date of 10.5 revealed - possibly more stuff revealed
Insert:
-release of 10.5

hob
Apr 5, 07:20 PM
- Major revamp of asset cataloguing system with integrated final cut server, something similiar to what Aperture does with photos. This will be it's biggest feature
- Core image fx with integrated Shake-style fx compositing
and the usual obvious things (64 bit, new formats, updated quicktime, etc..)
I would /kill/ for better asset management. The "Aperture" for video is what I've been needing for a while now...
- Core image fx with integrated Shake-style fx compositing
and the usual obvious things (64 bit, new formats, updated quicktime, etc..)
I would /kill/ for better asset management. The "Aperture" for video is what I've been needing for a while now...

Dr.Gargoyle
Aug 11, 03:22 PM
Who wants to go through the trouble of doing a software change to unlock their phone.
It is a code you are given to unlock the cell. NOT a software change, unless the carrier changes the entire phone software.
It is a code you are given to unlock the cell. NOT a software change, unless the carrier changes the entire phone software.

kwyn
Jun 8, 06:49 PM
How bout Best Buy?
iJohnHenry
Mar 23, 11:46 AM
Some called them 'the coalition of the billing' because so many members were paid off in some way.
For the Brits, that would be 'the coalition of the shilling'. :p
For the Brits, that would be 'the coalition of the shilling'. :p
Cameront9
Aug 7, 06:35 PM
I am not hearing impaired, but I often watch TV and movies with the closed captioning on. I cannot really say what about it makes it more enjoyable to me--no one has ever understood why I do it, maybe it has to do with how I process information (I do have trouble listening in lecture classes, maybe a learning disability etc.), but my point is to say that I am also interested in getting closed captioning on iTunes shows.
I wrote to Apple on the feedback part of their web-site about this. I was wondering if you might know better what the law is about closed captioning. I always assumed it was required for network television shows. Is it not for network shows that appear online?
Anyhow, it's functionality I would definitely like to see.
Online is a grey area because it's new...
I'm not completely familiar with Closed Captioning laws. I believe all new TVs are required to have a Closed-Captioning decoder, and I think that all Network shows (and maybe cable-based, too) have to be captioned.
A quick Google gives this:
http://www.captions.org/caplaw.cfm
Which explains in more detail...
Regardless, I have seen a number of hearing-impaired users comment on the issue before. It would be so simple to implement, after all...
I wrote to Apple on the feedback part of their web-site about this. I was wondering if you might know better what the law is about closed captioning. I always assumed it was required for network television shows. Is it not for network shows that appear online?
Anyhow, it's functionality I would definitely like to see.
Online is a grey area because it's new...
I'm not completely familiar with Closed Captioning laws. I believe all new TVs are required to have a Closed-Captioning decoder, and I think that all Network shows (and maybe cable-based, too) have to be captioned.
A quick Google gives this:
http://www.captions.org/caplaw.cfm
Which explains in more detail...
Regardless, I have seen a number of hearing-impaired users comment on the issue before. It would be so simple to implement, after all...
tanbo
Jun 22, 05:40 PM
According to Radio Shack, the full, non-contract price, for the iPhone 4 will be $649.99 for the 16GB and $749.99 for the 32GB.
Seems pretty high to me.
http://www.facebook.com/note.php?note_id=10150207691250542
Seems pretty high to me.
http://www.facebook.com/note.php?note_id=10150207691250542
pkson
Apr 19, 07:15 PM
What is the pic on the bottom? That ain't no Samsung tablet. Looks like a photoshop job.
All Samsung tabs have SAMSUNG blazed across the top of the face.
It's a Samsung Galaxy Tab.
Ridiculous nit-picking. http://kr.engadget.com/tag/samsung+galaxy+tab/ it's in Korean, but I'm sure you get the idea.
@kdarling: look up.. up... 4 posts up.. There you go.
All Samsung tabs have SAMSUNG blazed across the top of the face.
It's a Samsung Galaxy Tab.
Ridiculous nit-picking. http://kr.engadget.com/tag/samsung+galaxy+tab/ it's in Korean, but I'm sure you get the idea.
@kdarling: look up.. up... 4 posts up.. There you go.
devman
Aug 6, 02:00 PM
With the iSight and IR sensor rumored to be integrated into the new line of Cinema Displays, i guess apple's gonna adopt HDMI as the IO interface, making Apple one of the first corps to do so. Plus with a HDMI enabled Mac Pro and Leopard fully support it. Why? HDMI is just like ADC, plus its an industry standard port. U need only one cable to have all the communications (FW+USB+Sound+...) going, without having to clutter yr desktop with multiple cables. I see it coming!
I think they'll go UDI instead of HDMI (and save fees). The really interesting question here though is HDCP and what means for all existing hardware including cinema displays...
I think they'll go UDI instead of HDMI (and save fees). The really interesting question here though is HDCP and what means for all existing hardware including cinema displays...





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